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Whether you need guidance choosing the right humidor, pool table, or game room setup, our team is ready to help. Owned and operated by The Den Supply Co.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pool tables and golf simulators may have specific delivery timelines, and our team will keep you informed throughout the process.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way. If you have any questions about your delivery status, our support team is happy to help.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy for full details on how to initiate a return. We want you to be completely confident in every piece you add to your space.
Can I exchange an item for a different option?
We understand that choosing the right piece for your den is important. Please refer to our Return Policy for details on exchanges. Our team can also help guide you toward the best fit before you place a new order.
How do I choose the right humidor size?
The ideal humidor depends on the size of your collection and how quickly you rotate cigars. A desktop humidor works well for smaller collections, while a cabinet humidor suits enthusiasts with larger inventories. Feel free to contact us, and we can help match you with the right option.
What should I consider when selecting a pool table?
Key factors include the size of your room, the slate quality, and the style of the table. We recommend leaving at least 5 feet of clearance around the table for comfortable cueing. Our team can walk you through dimensions and materials to find the perfect match for your space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team responds to every inquiry within 24 hours so your project stays on track.
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Craftsmanship First
Every humidor, table, and simulator is built with premium materials designed for lasting enjoyment.
Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.
